Shipping Policy – Sptiz Technology Com Limited

1. Order Processing
All orders are processed within 1-3 business days after payment confirmation. You will receive an order confirmation email, and our team will verify your order details before shipment.

2. Shipping Methods & Delivery Time
We offer worldwide shipping via trusted carriers. Estimated delivery times:

  • Hong Kong / Local: 2-5 business days
  • Asia-Pacific: 5-10 business days
  • Europe / North America: 7-14 business days
  • Other regions: 10-20 business days

Delivery times may vary depending on customs clearance, weather, or unforeseen events.

3. Shipping Fees
Shipping costs are calculated based on the destination, weight, and shipping method. The exact fee will be displayed at checkout. Free shipping promotions may apply for certain orders.

4. Order Tracking
Once your order is shipped, a tracking number will be provided via email. You can use it to monitor your shipment until it arrives safely at your address.

5. Customs, Duties & Taxes
Customers are responsible for any applicable customs fees, import duties, or taxes in their country. Please check with your local customs office to understand any potential charges before placing an order.

6. Shipping Issues
If your package is lost, damaged, or delayed, please contact us promptly at jincb0617@outlook.com or 94462684. We will assist you in resolving the issue with the carrier.

7. Insurance & Special Handling
All shipments are carefully packaged to protect precious gemstones, metals, watches, and jewelry. Insurance is included for high-value items to ensure peace of mind during transit.

8. Multiple Shipments
In some cases, orders may be split into multiple shipments for faster delivery. You will receive separate tracking numbers for each package.

9. International Shipping Notes

  • Delivery times may be longer due to customs processing.
  • Certain restricted items may require additional documentation.
  • Import restrictions vary by country; customers should verify local regulations before ordering.

10. Contact Us
For any shipping-related questions or concerns, contact us at:

  • Email: jincb0617@outlook.com
  • Phone: 94462684
  • Address: RM03, 24/F, Ho King Comm CTR, 2-16 Fayuen St, Mongkok, Kowloon, Hong Kong