FAQS – Sptiz Technology Com Limited
1. What products does Sptiz Technology Com Limited offer?
We specialize in high-quality precious gemstones, metals, watches, and fine jewelry. Our collection includes rings, necklaces, bracelets, and timepieces crafted with precision and elegance.
2. How can I contact your company for inquiries?
You can reach us via email at jincb0617@outlook.com or by phone at 94462684. Our team will respond promptly to your queries.
3. Where is your company located?
Our office is located at:
RM03, 24/F, Ho King Commercial Centre,
2-16 Fayuen Street, Mongkok, Kowloon, Hong Kong.
4. Do you provide customization services for jewelry or watches?
Yes, we offer bespoke design services for both jewelry and watches. Please contact us with your design requirements, and our team will guide you through the customization process.
5. How do I ensure the authenticity of your gemstones and metals?
All our gemstones and metals come with certified documentation verifying their quality and authenticity. We ensure that every product meets international standards.
6. What payment methods do you accept?
We accept bank transfers, major credit cards, and other secure payment methods. Specific options can be discussed when you place an order.
7. What is your shipping policy?
We ship worldwide using reliable carriers. Orders are carefully packaged to ensure safe delivery. Shipping fees and delivery times vary depending on the destination.
8. Can I return or exchange a product?
Yes, we have a return and exchange policy. Please contact us within 7 days of receiving your order to arrange a return or exchange. Products must be in their original condition.
9. Do you offer after-sales support?
Absolutely. Our team provides support for maintenance, repairs, or any issues related to your purchase. Contact us for assistance.
10. How can I stay updated on new products or promotions?
Follow us via our official contact channels or subscribe to our newsletter. We regularly update our customers on new arrivals, special offers, and exclusive collections.
